Terms and Conditions
BY VISITING VICI WELLNESS WEBSITE, YOU AGREE TO THE FOLLOWING TERMS & CONDITIONS.
Please read these Terms & Conditions carefully before agreeing to be bound by the same. If you do not agree to be bound by the Terms & Conditions, do not access or use this Website.
This website is provided by Vici Wellness, Inc. By using this Website or by placing any purchase orders using the Website, you agree to abide by the terms and conditions set forth herein. Only upon acceptance of the terms contained herein, will you be entitled to submit electronic orders. Any violation of the terms will result in termination of your account.
THIS WEBSITE IS NOT INTENDED FOR PERSONS UNDER 18 YEARS OF AGE.
By registering with the Website, you can access or view the prices, product inventories, and submit purchase orders electronically. You are responsible for using the Website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.
You shall not do any of the following or permit any other third parties to do any of the following:
(a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations;
(b) Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component.
(c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder.
(d) Account sharing, including, without limitation, letting third parties use your account and password.
Modification of these Terms & Conditions:
Vici Wellness reserves the right to change or modify any of the terms contained in these terms & conditions, at any time. Any such modifications or changes will immediately become effective upon posting of such changes. Your continued access or use of this Website will imply your full acceptance of the same. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on the Website.
You agree to pay the full price for all Products you purchase from the Website. You are responsible for the timely payment of all fees and for providing us with a valid credit card for payment of all fees.
We have a 100% 30-day satisfaction guarantee*/**. Unused product(s) must be returned to:
VICI Wellness, Inc., Returns Dept., 8941 Atlanta Ave #313, Huntington Beach, California 92646
All shipping and handling costs must be covered by customer. Refunds are for the purchase price of products and tax, minus the shipping costs(if any). Refunds are given once products are received. VICI is not responsible for lost returns, we suggest providing tracking in order to ensure your return is received by VICI for us to process the refund.
VICI may offer our customers the option for a one time product replacement or refund. If the one time replacement option is chosen, the customer is opting out of getting a refund for the order at that time.
*VICI Soaps, VICI Aromatherapy Rollers, VICI Bath Bombs, VICI Sage – full money back guarantee is applicable to unused and unopened product only.
VICI Wellness is happy to assist with any orders and products that are purchased on Viciwellness.com.
VICI Wellness is not responsible for purchases made at third party websites or third party brick and mortar stores.Subscriptions
Vici Wellness provides the option for a subscription service on many of our products. By subscribing to our subscription service, you have confirmed that you accept our Terms of Service. Your membership will automatically renew on a recurring basis at which time your credit card will be charged automatically for the subscription products, including applicable shipping and handling fees until you cancel your membership. Once an automatic renewal occurs, your order will be processed and shipped. You must cancel prior to your billing date to avoid being charged and for your items to ship. Once an order is processed, we cannot stop the shipment and you are responsible for that order and purchase. You may cancel your membership at any time by logging in to your account, selecting Subscriptions, then clicking cancel next to the item. We typically offer promotions or discounts, if a discount is applicable to your order, the discount will be on the first order of a subscription, and not the subsequent orders in a subscription.
VICI Wellness does offer varying discounts throughout the year. The discounts do vary and may only be applicable to specific products. During major holidays or promotional days discounts are typically available on full priced products, is not applicable to already discounted sets, discounted value buys (a discount given when you buy more than 30 patches), subscriptions, gift cards and gift box sets. BOGO (Buy One Get One Free), offers that we may offer, for clarity, purchase is required on the higher priced product and the lesser priced product as the free product. If you have any question or need clarification on any discount, please use our website chat or email us direct at firstname.lastname@example.org.
VICI Wellness currently ships to the United States, Canada, Australia, New Zealand, Brazil and the UK. Shipping in the US typically takes 3-7 business days, Canada/Australia/New Zealand/Brazil and UK takes on average 15-20+ business days, unless USPS has interruptions or customs causes extra holding times, which can be found at USPS.com. Free shipping in the US on orders of $59 or more. This does not apply to shipments outside of the United States. Countries outside the US have flat rates that are weight based which will show at checkout. All shipments outside the US are not guaranteed delivery and the customer assumes responsibility for shipments once they leave the United States along with any additional costs for duties, taxes, and customs fees.
Once an order is submitted, we are unable to update/change/ or alter the shipping and billing address(s) OR the items for the current order and shipment. Customers are responsible for making sure the proper address(s) has been entered and correct items at time of checkout. If a customer has entered an incorrect address, we can not offer a refund or partial refund unless the package is returned back to us. If the shipment and once the shipment is returned, we can reship the order, however customer is responsible for additional shipping costs.
Tracking will be available on orders by simply checking your order after signing into your account at viciwellness.com. Reshipments due to USPS tracking and loss: VICI understands that at times USPS has lost shipments or tracking delays to inaccurate updated information on the USPS website. We require 5 business days to pass prior to VICI choosing to reship a lost shipment.
When you visit the Website or send any emails to us, you will be communicating electronically with us. By such electronic communication you agree to receive such communications from us electronically. You acknowledge that your electronic submissions constitute your agreement and your acceptance to be bound by and to pay for such agreements and transactions. Your agreement and intent to be bound by electronic submissions applies to all transactions you enter on the Website, and all records including notices of cancellation, policies, contracts, and applications.
Copyright and Licenses
This Website and the entire contents contained on this Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the sole and exclusive property of Vici Wellness, Inc. All such contents and materials are protected by domestic and international copyright and trademark laws. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Website or any contents contained on the Website without the prior expressed written consent of Vici Wellness, Inc.
Vici Wellness grants you a non-exclusive, non-transferable, limited license to access and make use of the contents or information available on the Website for your personal use and not to download or modify it, or any portion of it, except with the express written consent of Vici Wellness. You may not reproduce, duplicate, adapt, copy, sell, resell, transmit or otherwise exploit for any commercial purpose this Website or any portion of this Website without the express written consent of Vici Wellness. You agree not to interrupt or attempt to interrupt the operation of the Website in any way.
Vici Wellness authorizes you to view and download the information and materials available on this Website only for your personal, non-commercial use. This authorization shall not constitute a transfer of title in and to the materials and is subject to the following restrictions:
(a) you must retain, on all copies of the materials downloaded, all copyright and other proprietary notices contained in the materials; (b) you may not modify the materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and (c) you must not transfer the materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions.
Disclaimer of Warranty/Limitation of Liability:
THIS WEBSITE AND RELATED INFORMATION IS PROVIDED BY WEBSITE ON AN “AS IS” AND “AS AVAILABLE” BASIS. Vici Wellness MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND, OR AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Vici Wellness DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Vici Wellness DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR EMAIL SENT FROM WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Vici Wellness WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
Vici Wellness USES REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THIS WEBSITE. Vici Wellness ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY TYPOGRAPHICAL OR OTHER ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE. IN THE EVENT THAT A PRODUCT IS LISTED AT AN INCORRECT PRICE OR WITH OTHER INCORRECT INFORMATION, Vici Wellness SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR THE PRODUCT LISTED INCORRECTLY.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Third Party Links
For your convenience, Vici Wellness may provide links to third party websites operated by other entities on the Website. If you use such third-party sites, you will leave this Website. If you decide to visit any linked third-party website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Vici Wellness does not make any warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Any third-party links do not imply that Vici Wellness sponsors, endorses, is affiliated or associated with any linked third party websites.
By visiting the Website, you agree that the laws and jurisdiction of the courts of Orange County in the state of California, without regard to principals of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and Vici Wellness.
Any dispute relating in any way to your visit or access of the Website or to the products you purchase through the Website shall be submitted to binding arbitration in Orange County, California. Arbitration under these Terms & Conditions shall be conducted under the rules. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Conditions of Use shall be joined to an arbitration involving any other party subject to these Conditions of Use, whether through class arbitration proceedings or otherwise.
You agree to indemnify, defend and hold harmless Website, its officers, directors, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the Website from and against all losses, expenses, damages and costs, including attorney’s fees, resulting from any violation of these Terms & Conditions (including negligent or wrongful conduct) by you or your use and access of the Website.
Vici Wellness’s failure to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right.
Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms & Conditions.
Vici Wellness may assign its rights and duties under these Terms & Conditions to any party at any time without notice to you.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity or enforce-ability of any remaining condition. Any rights not expressly granted herein are reserved.
VICI’s Affiliate Program can be found here: VICI Affiliate Program